This article presents a model of how employees perception affect each organization's processes and an overall
results based on their attitudes toward leadership and its effectiveness. It actually combines and integrates two
parts of research, employee perception and their influence on leaders as much as they can influence motivation
of employees. Their attitudes and behaviors are partially determined by wrong perceived information embedded
in the internal communication. Furthermore, attitudes are influenced by attributions based on observations of
each other's behavior. This kind of perception is the wall for constructive approach of those who are drivers in
organizational performance. In absence of constructive perception, leadership can't be optimize and improved
what has negative impact not only on the possibilities for marketing tools and its development; it has significant
implications for the design, conduct and reporting of any future improvement in organizations as organization's
existence depending on its employees and their perception.
Social information can be operationalized by having confederate coworkers who are trained to provide specific
social cues. For example, job requires personal touch more than employee's presence, it requires social
employees with vision of the future as social employees can directly communicate attitudes toward leadership
such is example of the millennial generations who are the most direct way of communication and indicator
where organization has lacked with motivation and empowerment of own staff.
Every organisation should take in consideration that the management is only one who is holding right
information including top levels of the leading staff as well, what without spreading it indirectly affecting
existence of own structure with the negative impact in sphere of leadership empowerment, and secondly,
importance and awareness of its. Continuously working on the management knowledge, improvement
throughout training and raising their awareness is not card that opens door of secure and successful future if
other staff is not introduced to this topics at all.
In order to make right leadership and empowered staff there must exist two way communication and
collaboration. This is one more confirmation that internal communication need to be improved from the side of
the top management, as they are leading this industry; paying attention more and taking care about all company's
roles in pyramid of company's organization is key for successful internal communication. To make it real,
company needs to give introduction to own staff with required explanations of the importance of all this tools
through, trainings, guidance and necessary steps until it get positioned and understand in the way of its full
power. Empowering each other is key of success for any business and company; without it organisation will lack
in a good and positive performance. Very often, on a personal example we can give confirmation that perceptions of tasks and work environment are
presumed to be subjective. It has been demonstrated many times that employees', individual actions and visions
are not expressed completely. It is influenced as much by a social cues from coworkers and supervisors as by
own non willingness for expression. From personal experience I can admit that employees relationship is much
stronger in circumstances where at least once exchanged communication between certain individuals, especially
if it was face to face communication what further more enable this individuals to make virtual communication as
well, easier than in cases where didn't happened communication at all. All this tend to be way of possible
empowerment for employees that are less involved and invisible from the side of management even if their
performance is beneficial with positive outcome.
Overall of personal relationships in hospitality organisations are divided in two groups, very closed coworkers
and coworkers, without any kind of communication, except shared working environment. As more as they know
each other's personally, in the professionally way is more easier to be achieved better engagement and more
evident, where is not presented personal touch, communication does not exist at all. Without their interaction
through collaboration team building activities are hardly possible, what in my personal opinion is what first
company must make happen real. Providing coworkers with activities where they must be included, choose ones
that do not communicate professionally, those who do not know each other's at all and personally make them
more familiar with each other's. Even sometimes is needed that this kind of collaboration being invisible forced
and by that to make them to indirectly get to know better each other's, own strengthens and weakness. The more
interaction and contact they had with the team and further the more informed they were about what is happening
in their working environment. This will provide all predispositions for right empowering tools, inclusion and
better perceived leadership.
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